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Cleveland, Ohio · Medical Center Transfers

Cleveland hospital and medical-campus car service

We carry passengers to Cleveland Clinic, University Hospitals, and MetroHealth campuses. This is not clinical medical transport, wheelchair-lift service, or laboratory courier work.

Itinerary quotes Reservation requests Billing confirmed in writing

Passenger rides to Cleveland Clinic, University Hospitals, MetroHealth, and the VA

A New York dispatch team coordinates these rides. A local chauffeur completes trips to the Cleveland Clinic main campus, University Hospitals, MetroHealth, and the Louis Stokes Cleveland VA Medical Center. Cleveland Clinic's visitor page describes University Circle as next to the main campus. See visitor information. University Hospitals is nearby on Euclid Avenue and includes UH Cleveland Medical Center and Rainbow Babies and Children's Hospital. This is nonclinical passenger transportation. We do not provide wheelchair-lift service, oxygen support, stretcher transport, or laboratory courier work.

Who uses medical-campus car service

Typical trips include patients and families flying into Cleveland Hopkins for appointments, and visitors traveling to satellite clinics in Beachwood, Westlake, Independence, and Strongsville. Provide the building name. Cleveland Clinic's parking page lists multiple main-campus entrances, including CA for Taussig Cancer Center, A for Crile, and Q for Glickman Tower at 2050 East 96th Street. See Clinic parking and Glickman Tower.

Quotes for airport runs and hourly multi-stop days

Hopkins-to-University Circle trips are itinerary quotes. Hourly charter for multiple campus visits uses estimated hourly rates with a three-hour minimum. Quotes include gratuity.

One honest limitation: our sedans and SUVs are not medical transport vehicles

Drivers cannot provide wheelchair assistance, oxygen support, or clinical monitoring. Passengers who need a stretcher, wheelchair lift, or medical attendant should book an accredited medical transport or paratransit provider. We can coordinate timing with an appointment. We cannot enter hospital patient areas.

Finding the right building, not just the campus

Cleveland Clinic main campus sits next to University Circle and uses building codes: CA for Taussig, A for Crile, and Q for Glickman Tower at 2050 East 96th Street. University Hospitals has its main campus in University Circle and a medical center in Beachwood, and MetroHealth has its own campus on the west side. Appointment letters name a building and often an entrance, and that is the address that should go on the reservation.

A Red Line arrival at Tower City is a rail stop downtown, not a Clinic entrance; the HealthLine bus continues along Euclid Avenue. A reserved car goes to the door named on your appointment.

What this service is, and what it is not

This is passenger transportation for patients, families and visiting clinicians who can travel in a standard vehicle. It is not clinical medical transport, it is not wheelchair-lift service, and it is not a laboratory courier. The chauffeur does not enter patient-care areas. Hospital valet or parking areas are separate from chauffeur staging.

Families arriving from out of town often pair this with a Hopkins pickup; the Hopkins to University Circle route runs 25-35 minutes depending on traffic and the building.

Planning around appointments

Shift changes on the Euclid corridor slow traffic around the medical campuses, so allow a margin before an appointment time. For return trips when the finishing time is uncertain, tell dispatch when you book; a return can be scheduled for a set time or arranged as hourly service with a three-hour minimum.

Vehicle options and hourly rates

Vehicle classExample vehicleSeats / bagsHourly estimate
Business SedanMercedes E-Class3 / 3$120/hr
First Class SUVCadillac Escalade6 / 6$150/hr
Mercedes S-ClassMercedes S-Class3 / 3$230/hr
Sprinter VanMercedes Sprinter12 / 12$240/hr

Hourly service has a three-hour minimum and the estimates include gratuity. One-way airport and point-to-point trips are quoted for the exact route; no point-to-point quote is lower than $130 for a sedan or $160 for an SUV. How rates work

Frequently Asked Questions

Can the driver wait during a long appointment?

Yes, if you book hourly service so the chauffeur remains nearby. For single appointments, we can schedule a return pickup time in advance.

Do you serve the Cleveland Clinic main campus only?

No. We also serve University Hospitals, MetroHealth, the Cleveland VA, and satellite clinics in Beachwood, Westlake, and Independence as passenger car service.

Is gratuity included in the medical transfer rate?

Yes. Gratuity is included in the quoted fare.

Can I bring a service animal?

Yes. Service animals are welcome at no extra charge and are not treated as pets.

Can the car take a wheelchair?

This service does not provide wheelchair-lift vehicles or clinical transport. Describe any mobility equipment when you book so dispatch can tell you whether it fits the vehicle class.

More Cleveland, Ohio services

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(216) 238-3957

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